About the Store

What does Srajann Luxury Chikan Studio offer?

Srajann Luxury Chikan Studio offers hand-embroidered chikankari apparel and accessories.

Where is Srajann Luxury Chikan Studio located?

Our flagship store is in Hazratganj, Lucknow.

How can I shop from Srajann Luxury Chikan Studio?

You can shop at our physical stores or online through our website.

Order and Payment

How can I pay for my order?

For domestic orders, payment options include cash on delivery, credit/debit cards, net banking, e-payments, or bank transfer. International orders can be paid using various modes, including Paypal.

How can I modify or cancel my order?

Contact our Customer Support Team via Email/WhatsApp for modifications or cancellations before dispatch.

How do I check the status of my order?

Log in using your registered email to view order details in the 'Your Orders' section on our website.

Shipping and Delivery

Do you deliver to my location?

We deliver to all pin codes in India and worldwide, except where restricted by governments.

How long does shipping take?

Domestic orders typically take 4-5 working days, while international orders take 7-8 working days.

Are there any shipping charges?

All international orders up to $300 have a flat $20 shipping charge.

Returns and Exchanges

Can I return my order items?

Yes, returns or exchanges are accepted within ten days of delivery.

Can I exchange my order items?

Yes, contact our Customer Support Team for assistance with the exchange process.

What about my refund amount?

Refunds are initiated once the return/exchange reaches our warehouse, provided in the form of credit in your Srajann Wallet for future purchases.


What customization services does Srajann Luxury Chikan Studio provide?

Customization services include product finishing, and fabric dyeing.

How can I request for customization?

Drop an Email/WhatsApp message with customization details, and our Customer Support Team will assist you.

Are there any shipping charges?

All international orders up to $300 have a flat $20 shipping charge.

Additional Services

How can I get an Srajann Gift Card?

Contact us via Email/WhatsApp with your details and the recipient's information for an Srajann Gift Card.